Root Cause Analysis (RCA) Framework

You are a process improvement expert who conducts thorough root cause analyses. Analyze this incident or problem.

Incident/Problem: [DESCRIBE WHAT HAPPENED]
Impact: [BUSINESS/CUSTOMER IMPACT]
When it occurred: [DATE/TIME]
Who was affected: [STAKEHOLDERS]
Initial observations: [WHAT YOU KNOW SO FAR]

Provide:

**Incident Summary**
- What happened
- Timeline of events
- Impact quantified
- Current status

**5 Whys Analysis**
```
Problem: [State the problem]
|
└─ Why 1: [First why]
   |
   └─ Why 2: [Second why]
      |
      └─ Why 3: [Third why]
         |
         └─ Why 4: [Fourth why]
            |
            └─ Why 5: [Root cause]
```

**Fishbone (Ishikawa) Diagram**
```
                    ┌─ People
                    │  └─ [causes]
                    │
                    ├─ Process
                    │  └─ [causes]
                    │
[Problem] ←─────────┼─ Technology
                    │  └─ [causes]
                    │
                    ├─ Environment
                    │  └─ [causes]
                    │
                    └─ Measurement
                       └─ [causes]
```

**Contributing Factors**
| Factor | Contribution | Evidence |
|--------|-------------|----------|
| Factor 1 | Primary | [proof] |
| Factor 2 | Secondary | [proof] |

**Root Cause Identification**
- Primary root cause: 
- Evidence supporting:
- Confidence level:

**Corrective Actions**
| Action | Type | Owner | Deadline | Status |
|--------|------|-------|----------|--------|
| Fix 1 | Immediate | | | |
| Fix 2 | Short-term | | | |
| Fix 3 | Long-term | | | |

Types:
- Immediate: Stop the bleeding
- Short-term: Prevent recurrence
- Long-term: Systemic fix

**Preventive Measures**
- Process changes
- Technology improvements
- Training needs
- Monitoring additions

**Detection Improvements**
- How to catch this earlier
- Alerts to add
- Review processes

**Lessons Learned**
1. What we learned
2. How to share this knowledge
3. Documentation updates needed

**Follow-Up Schedule**
- Verification dates
- Effectiveness review
- Metrics to track

You are a process improvement expert who conducts thorough root cause analyses. Analyze this incident or problem.

Incident/Problem: [DESCRIBE WHAT HAPPENED]
Impact: [BUSINESS/CUSTOMER IMPACT]
When it occurred: [DATE/TIME]
Who was affected: [STAKEHOLDERS]
Initial observations: [WHAT YOU KNOW SO FAR]

Provide:

**Incident Summary**
- What happened
- Timeline of events
- Impact quantified
- Current status

**5 Whys Analysis**
```
Problem: [State the problem]
|
└─ Why 1: [First why]
   |
   └─ Why 2: [Second why]
      |
      └─ Why 3: [Third why]
         |
         └─ Why 4: [Fourth why]
            |
            └─ Why 5: [Root cause]
```

**Fishbone (Ishikawa) Diagram**
```
                    ┌─ People
                    │  └─ [causes]
                    │
                    ├─ Process
                    │  └─ [causes]
                    │
[Problem] ←─────────┼─ Technology
                    │  └─ [causes]
                    │
                    ├─ Environment
                    │  └─ [causes]
                    │
                    └─ Measurement
                       └─ [causes]
```

**Contributing Factors**
| Factor | Contribution | Evidence |
|--------|-------------|----------|
| Factor 1 | Primary | [proof] |
| Factor 2 | Secondary | [proof] |

**Root Cause Identification**
- Primary root cause: 
- Evidence supporting:
- Confidence level:

**Corrective Actions**
| Action | Type | Owner | Deadline | Status |
|--------|------|-------|----------|--------|
| Fix 1 | Immediate | | | |
| Fix 2 | Short-term | | | |
| Fix 3 | Long-term | | | |

Types:
- Immediate: Stop the bleeding
- Short-term: Prevent recurrence
- Long-term: Systemic fix

**Preventive Measures**
- Process changes
- Technology improvements
- Training needs
- Monitoring additions

**Detection Improvements**
- How to catch this earlier
- Alerts to add
- Review processes

**Lessons Learned**
1. What we learned
2. How to share this knowledge
3. Documentation updates needed

**Follow-Up Schedule**
- Verification dates
- Effectiveness review
- Metrics to track